Tbajee8 Privacy Policy — Your information is safe with us

1. Introduction

As a responsible online gaming platform, tbajee8 places the highest importance on our users' privacy. This Privacy Policy explains what personal information we collect, how we store and use it, and the steps we take to keep your data safe.

Please read this Privacy Policy carefully before using any tbajee8 service — including the website, mobile app, or any other channel. If you have any questions, feel free to contact our support team.

We believe transparency is the foundation of trust. That's why we explain everything in plain language — not complex legal jargon.

2. What Information We Collect

Tbajee8 only collects information that is necessary to operate our services properly. The types of information we collect are outlined below:

Personal identification information

• Full name and date of birth
• Email address and mobile number
• National ID or passport number (for KYC verification)
• Current Address

Financial Information

• Payment method details (Mobile Pay/Nagad/Rocket number)
• Transaction history and amounts
• Deposit and withdrawal records

Technical Information

• IP address and device type
• Browser Information & Operating System
• Login Time & Session Data
• Gaming activity logs

3. How We Collect Information

Tbajee8 collects information through several methods:

• Directly from you: Through registration forms, KYC verification, support chat, or email.
• Automatically: Through cookies, log files, and tracking technologies while you use the platform.
• From Third Parties: Necessary information from payment providers or identity verification services.

4. How We Use Your Information

We use the information we collect for the following purposes:

5. Data Sharing Policy

Tbajee8 never sells or rents your personal information. However, data may be shared in the following limited circumstances:

• Payment providers: Only the information required to complete a transaction.
• KYC Provider: Documents required for identity verification.
• Law enforcement agencies: Under a court order or legal obligation.
• Cloud Service Provider: For data hosting — always under a binding confidentiality agreement.

6. Cookies Policy

Tbajee8 uses cookies on its website. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: Essential for login sessions and security — these cannot be disabled.
• Performance Cookies: To measure website speed and performance.
• Functionality Cookies: To remember your preferences and settings.
• Analytics Cookies: To understand user behavior — fully anonymized.

You can disable non-essential cookies through your browser settings. Please note that some features may not function properly as a result.

7. Data Retention Period

We do not retain your information longer than necessary. General guidelines are as follows:

• All data is retained for as long as your account remains active.
• After account closure, financial and KYC records are retained for up to 5 years (as required by law).
• Gaming logs and session data are generally deleted after 2 years.
• Once you withdraw marketing consent, the relevant data is removed within 30 days.

8. Your Rights

You have the following rights regarding your personal information:

1. Right to Know: You can request to know what information we hold about you.
2. Right to Rectification: You may request corrections to any inaccurate information.
3. Right to Erasure: Where there is no legal obligation to retain it, you may request that your data be deleted.
4. Right to Restrict Processing: You can request that we stop using your data for specific purposes.
5. Right to Portability: You can receive your data in a machine-readable format.
6. Right to Object: You can object to your data being used for marketing or profiling.

To exercise these rights, email us at support@tbajee8.net. We will respond within 30 days.

9. Children's Privacy

Tbajee8 is strictly prohibited for anyone under 18. We do not knowingly collect data from minors. If a parent or guardian believes their child has used our platform, please contact us immediately and we will delete the relevant account and data.

10. Security Measures

The technical and organizational measures tbajee8 takes to protect your information:

• 256-bit AES encryption — the highest industry standard.
• Two-Factor Authentication (2FA) supported.
• Regular penetration testing and security audits.
• Automatic alerts and account lock on suspicious login attempts.
• Restricted staff access — only authorized personnel can view your data.
• In the event of a data breach, affected users will be notified within 72 hours.

11. Policy Changes

Tbajee8 may update this Privacy Policy from time to time. For any significant changes, we will:

• A notice will be published on the website.
• We will notify you of any updates via your registered email.
• We will update the "Last Updated" date at the top of the page.

Continued use of the platform after any changes constitutes your acceptance of the updated policy.

12. Contact

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@tbajee8.net
• Live Chat: 24/7 within the platform
• Help Center: Help Center

We will respond in writing within 30 days of receiving a privacy request. For urgent matters, please contact us via Live Chat.